LivingRIte Privacy Policy for SMS Messaging

  1. Introduction

Welcome to LivingRite, The Center for Behavioral Health. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you opt into our SMS messaging program. By providing your mobile number and opting into our SMS communications, you agree to this Privacy Policy.

  1. Information We Collect
    • Personal Information: When you opt into our SMS services, we collect your mobile phone number and any other information you provide through our opt-in process or during your interactions with us via SMS.
    • Metadata: We might collect metadata associated with your text messages, like the date, time, and content of messages for operational and compliance purposes.
  1. How We Use Your Information
    • Communication: To send you text messages as part of our SMS marketing campaigns, transactional alerts, or customer service communications.
    • Service Improvement: To analyze data to improve our services, marketing strategies, and customer engagement.
    • Legal Compliance: To comply with legal obligations, respond to legal requests, or protect our rights.
  1. Sharing of Your Information
    • Third Parties: We do not sell your information. However, we may share your data with third-party service providers who assist us in operating our SMS services, under strict confidentiality agreements.
    • Legal Requirements: We might disclose information when required by law or in response to valid legal requests.
  1. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you send an SMS or when we receive it. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

  1. Your Rights
    • Opt-Out: You have the right to opt-out of our SMS communications at any time by replying with “STOP” or by following the instructions in our messages.
    • Access and Correction: You can request access to your personal data or request correction of any inaccuracies by contacting us at [Contact Information].
    • Deletion: You can request the deletion of your personal information from our records.
  1. Retention

We will retain your personal information for as long as necessary for the purposes outlined in this policy unless a longer retention period is required by law.

  1. Changes to This Policy

We might update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes via SMS or by updating this document on our website.

  1. Contact Us

For any inquiries about this Privacy Policy, please contact us at Contact.Us@LivingRite.org or call us at 779.777.7335