LivingRite SMS Terms & Conditions

Last Updated: April 2026

Program Name; LivingRite Appointment Check-In Notifications

Program Description; LivingRite, The Center for Behavioral Health, Ltd. operates an SMS-based appointment check-in system for patients. Messages are transactional in nature and are sent only in connection with a patient’s appointment. No marketing or promotional messages are sent.

How to Opt In; Patients may opt in to receive SMS messages in one of two ways: (1) by signing the SMS Communication Consent section of LivingRite’s intake paperwork, which includes explicit authorization to receive appointment-related text messages; or (2) by texting a location keyword (CHECKIN, SYCAMORE, FREEPORT, ALGONQUIN, MCHENRY, or ROCKFORD) to our SMS number, which constitutes patient-initiated opt-in consent.

Types of Messages Sent; Check-in confirmations, provider readiness notifications, room assignment guidance, and system responses to patient-initiated texts. All messages are triggered by patient action.

Message Frequency; Message frequency varies. Patients typically receive 1–4 messages per appointment visit.

Message & Data Rates; Message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out; Text STOP at any time to unsubscribe. You will receive a single confirmation message and no further messages will be sent. You may also opt out by contacting us directly.

Help; Text HELP to receive assistance information, or contact us at contact.us@livingrite.org or (779) 777-7335.

Privacy; Your information is handled in accordance with our SMS Privacy Policy (https://livingrite.org/sms-privacy-policy/). We do not share, sell, or rent your phone number or SMS consent data to any third party for marketing purposes.

Carriers; LivingRite is not liable for delayed or undelivered messages. Supported carriers include all major US wireless providers.